â Frequently Asked Questions â¨
Find answers to the most common questions about our astrology services, AI technology, and how to get the most out of your cosmic journey.
General Questions
What is Daily Astro?
Daily Astro is an advanced astrology platform that combines traditional astrological wisdom with cutting-edge AI technology. We provide personalized birth chart analysis, AI-powered astrological consultations, detailed reports, and daily horoscopes to help you understand yourself better and navigate life's challenges with cosmic guidance.
How accurate are your readings?
Our readings are based on precise astronomical calculations using Swiss Ephemeris and AstrologyAPI, which are industry-standard tools for astrological calculations. We combine these accurate calculations with AI technology trained on extensive astrological knowledge. While we strive for accuracy, our services are for guidance and entertainment purposes and should not replace professional advice.
What information do I need for a birth chart?
For the most accurate birth chart, you'll need your exact birth date, time, and place. The birth time is particularly important as it determines your rising sign and house positions. If you don't know your exact birth time, we can still provide a general reading based on your birth date and location, though it may be less precise.
Is my personal information secure?
Absolutely! We take data security seriously. Your birth information and personal data are encrypted and stored securely. We never share your information with third parties and comply with all relevant privacy regulations. You can read our detailed Privacy Policy for more information about how we protect your data.
AI Technology
How does the AI astrologer work?
Our AI astrologer uses advanced language models trained on extensive astrological knowledge, including traditional texts, modern interpretations, and planetary influences. When you ask a question, the AI analyzes your birth chart, current planetary transits, and the specific context of your question to provide personalized, insightful guidance that combines traditional wisdom with modern understanding.
Which AI models do you use?
We use multiple AI providers including OpenAI GPT-4 and Ollama for cost-effective, privacy-focused readings. Our system automatically switches between providers to ensure reliable service and optimal performance. This redundancy helps us provide consistent, high-quality responses even if one provider is temporarily unavailable.
Can I trust AI-generated astrological advice?
Our AI is specifically trained on astrological knowledge and validated by human astrologers. However, we always recommend using our insights as guidance rather than absolute predictions. The AI provides interpretations based on traditional astrological principles, but your free will and personal choices ultimately shape your destiny.
Services & Features
What types of reports do you offer?
We offer comprehensive reports including Love Life Analysis, Marriage Timeline, Career Forecast, Yearly Predictions, and detailed Birth Chart interpretations. Each report is personalized to your unique astrological profile and includes actionable insights, predictions, and guidance for different areas of your life.
How often are horoscopes updated?
We provide daily, weekly, and monthly horoscopes that are updated regularly based on current planetary transits and movements. Our AI generates fresh content daily, ensuring your horoscopes reflect the current cosmic energies and provide timely, relevant guidance.
Can I save and download my readings?
Yes! You can save your birth charts, AI consultations, and reports to your account for future reference. Premium users can also download PDF versions of their reports. All your data is securely stored and easily accessible from your dashboard.
Do you offer compatibility analysis?
Yes! We provide detailed compatibility analysis for romantic relationships, friendships, and business partnerships. Our compatibility reports analyze planetary positions, aspects, and synastry to reveal the strengths and challenges in any relationship dynamic.
Pricing & Subscriptions
What subscription plans do you offer?
We offer several subscription tiers: Free (basic features), Silver (enhanced features), and Gold (premium features). Each plan includes different levels of access to AI consultations, detailed reports, and advanced features. We also offer token-based purchases for individual services.
How does the token system work?
Tokens are used for AI consultations and premium reports. Each question or report costs a certain number of tokens based on complexity. You can purchase tokens individually or receive them as part of your subscription plan. Unused tokens roll over to the next month.
What's your refund policy?
We do not offer refunds for subscriptions or token purchases. All sales are final. We recommend starting with a smaller token pack or free trial to ensure our services meet your expectations before making a larger purchase.
Can I cancel my subscription anytime?
Yes! You can cancel your subscription at any time through your account settings. Your access will continue until the end of your current billing period. We don't charge cancellation fees, and you can reactivate your subscription at any time.
Technical Support
What browsers do you support?
We support all modern browsers including Chrome, Firefox, Safari, and Edge. For the best experience, we recommend using the latest version of your browser. Our platform is also mobile-responsive and works well on tablets and smartphones.
How do I reset my password?
You can reset your password by clicking the "Forgot Password" link on the login page. We'll send you an email with a secure link to create a new password. If you don't receive the email, check your spam folder or contact our support team.
What if I encounter an error?
If you encounter any technical issues, please try refreshing the page first. If the problem persists, contact our support team with details about the error, your browser, and what you were trying to do. We typically respond within 24 hours.
Do you have a mobile app?
Currently, we offer a mobile-responsive web application that works great on all devices. We're developing native mobile apps for iOS and Android, which will be available soon. The web app provides the same full functionality as the upcoming mobile apps.
Privacy & Security
How do you protect my birth data?
Your birth data is encrypted and stored securely using industry-standard protocols. We use SSL/TLS encryption for all data transmission and implement strict access controls. Your information is never shared with third parties without your explicit consent.
Can I delete my account and data?
Yes, you can delete your account and all associated data at any time through your account settings. When you delete your account, we permanently remove all your personal information, birth charts, and consultation history from our systems.
Do you sell my data to third parties?
No, we never sell, trade, or rent your personal information to third parties. We may share data only with trusted service providers (like payment processors) who help us operate our platform, and only to the extent necessary for those services.
Still Have Questions?
Can't find the answer you're looking for? Our support team is here to help!
Email Support
support@dailyastroai.com
Response within 24 hours
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Help Center
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Ready to Start Your Journey?
Now that you have all the answers, begin your cosmic exploration with our AI-powered astrology platform.